--- title: "Security Company App: Clients, Sites, Guards | GoodBarber" description: "Your security company's app, no code needed: guarding requests, booked site assessments, post orders for each site, incident reports with photos." canonical_url: "https://www.goodbarber.com/booking-app/security-agents/" lang: en --- # Security Company App: Clients, Sites, Guards | GoodBarber [https://portalstorage.ww-cdn.com/misc/1725171587015_31-scheduling_security_agents_vid1_processed.webm](https://portalstorage.ww-cdn.com/misc/1725171587015_31-scheduling_security_agents_vid1_processed.webm) Create a security company app # Security company app: client requests, booked site assessments and post orders for each site ## A store manager or a site superintendent describes what they need and picks the time of the site assessment themselves; your guards start each shift with that site's post orders on their phone. Give your security guard company its own app, built without code, for your clients' and guards' iPhones and Android phones, with a web version as well: guarding requests through a form, site assessments booked by whoever runs the site, a closed space per site or per patrol route for post orders, and incident reports with photos. [Start for free](https://www.goodbarber.com/create/) Free 30-day trial - No credit card required ![](https://portalresize.ww-cdn.com/beautifull_pict/v1/391x615/50x50/6/92/img/1724739088655_30/booking_ia_banner.png) ## Retail store, construction site, night patrols: what clients ask for A store is guarded while it's open, a construction site while it's empty, and a patrol route links several sites in the same night. The form, the assessment and the post orders follow those differences. | | Retail store | Construction site | Night patrols | | ----------------------- | ------------------------------------------------------------------------- | -------------------------------------------------------------------------------------- | ------------------------------------------------------------ | | Typical hours | Opening to closing, with extra guards during sales season and in December | Nights, weekends and holidays, when nobody is working on site | From closing time until morning, with several passes a night | | What the form asks | Address, number of entrances, opening hours, dates for extra coverage | Address, project duration, machinery and materials left on site | List of sites, closing times, number of passes wanted | | The site assessment | With the store manager, before the store opens | With the superintendent, at the end of the workday, to see how the site gets locked up | One slot per site on the future route | | The guard's post orders | Post at the entrance, sensitive areas, evening lockup | Gate and padlocks, keys to the site trailer, the site's on-call contact | One section per route, sites listed in patrol order | | The incident report | Alarm triggered, display window damaged: account, time, photo | Fence cut, machine broken into, missing equipment: photos attached | Door found open, lights out: site, time, photo | The app doesn't log guard check-ins or locate anyone: an incident report is a form filled out on site, which lands in your inbox and is archived in the back office. ## The site assessment, booked by the person responsible for the site ### One hour on site, with someone who knows the premises, before you make a proposal Before proposing coverage, your operations manager walks the site: exits, lighting, storage areas, delivery times. Open a "Site assessment" section with one-hour slots, Monday through Friday: the store manager or site superintendent picks a time there and enters the exact address, the type of site and the phone number of the person who will meet you. With 48 hours' minimum notice, your operations manager has time to group assessments by area. Each one lands in their Google Calendar; an appointment made by phone, which they add there themselves, also takes the slot out of the app. ![](https://portalresize.ww-cdn.com/beautifull_pict/v1/334x573/50x50/6/92/img/1724739089551_31/booking_ia_bloc1.png) ## What a guard finds in their site's section ### Access and keys Which door to use, where to pick up the badge or keys, what time the first deliveries arrive. ### Layout and sensitive spots Photos of the emergency exits, the utility room or the copper cable stock, in a gallery: a relief guard knows the premises before arriving. ### On-call contacts The site manager, your dispatch line, the shift supervisor: each number is one tap away. ### Current instructions An inventory count on Saturday, a delivery expected at 5 a.m., an area closed for work: one article, and a push notification to that site's group only. ### The incident form Type of incident, time, exact location, account and photos, sent from the site itself. ## One more site under contract: three settings The contract is signed and the first guard starts Monday night: the back office is all it takes to get ready, and your other sites see none of it. 1. 1 ### The site's group In the back office, open one group per site, "North Warehouse" or "Linden Street project", or one per route for night patrols. Each guard creates an account in the app; you then add them to the group of the site they're assigned to. Reassigned? They change groups, and the old site's post orders leave their menu. 2. 2 ### Post orders, for the group only In a section restricted to that group, write up access, on-call contacts and what to check, with photos of the exits: guards from other sites don't see it. An instruction changes? Edit the article, then send a push notification to that site's group alone. 3. 3 ### The incident form Add a Form to the same space: incident type as a drop-down list, date, time, exact location, account, photo fields. An email alerts you to every report; they all stay in the back office, and their CSV export feeds the monthly report you hand the client. Contract over? Take the guards out of the group, and that site's post orders no longer show up for them. ## Pioneers of no-code 15 years of experience building native apps for businesses and content publishers. And the numbers to prove it. [Start for free](https://www.goodbarber.com/create/) 25 000+ Daily downloads for apps built with GoodBarber* 30 000+ Clients have brought their app projects to life with GoodBarber 2011 The year GoodBarber was born: no-code, before anyone else [Trustpilot](https://www.trustpilot.com/review/goodbarber.com) * Source: internal download tracking, App Store and Google Play, April 2026. ## Guarding, construction sites, patrols: questions from security companies **### How does a client order a security guard through the app?** Through a request, not a booking: guard coverage runs for nights or weeks, and how it's set up depends on the site. The client fills out the "Guarding request" Form: type of site, address, dates, hours, fixed post or patrols. You then offer the site assessment, followed by your quote; the commitment is signed with you, outside the app. **### Who books the site assessment, and how long does it take?** One hour, on site, booked by the person who knows the place: a store manager, a site superintendent, a facilities manager. They get a confirmation email, as does your operations manager. For a future patrol route, they take one slot per site to visit; if something comes up, they cancel from the email. **### Can a guard read the post orders of another site?** No. Each site has its own section, restricted to its group, and a guard only sees the one for the group you placed them in: the store guard sees neither the construction site's keys nor the warehouse contacts. For night patrols, the group belongs to the route, and its section brings the night's sites together in patrol order. **### How does a guard send an incident report with photos?** From their site's incident Form: they choose the incident type, note the time and place, describe what happened and attach photos, or even a video. Each report triggers an email to you; the back office keeps them all, ready for a CSV export. This isn't a certified electronic logbook: if your business requires one, keep your current tool, and use the app for reporting with photos. **### Can the app locate my guards during their shift?** No. The app tracks no one: no GPS, no position on a map, no alert when a guard leaves the site. Nor does it stand in for the alarm device your lone workers carry. To reach a guard on duty, your dispatch calls them, as it does today. **### Can guards check in on patrol rounds with the app?** No: the app records no checkpoint, whether by badge, QR code or tag. The route's post orders give the order of the sites and what to check, and any incident found goes through the form. If your contracts call for guard tour tracking, it stays in the system you use today. **### Can the app handle my guard scheduling?** No. Schedules, shifts, reliefs and payroll stay in your own tools. The app works alongside them: it takes client requests, books assessment visits, shows each guard the post orders for their site and collects their incident reports. Extension Store Three paid extensions here: Authentication and User groups, which keep each site's post orders to itself, and Appointment booking, for site assessments. All three are add-ons on Premium and already part of Pro. CMS Articles, Form and Push notifications cost nothing. [illustration for Form FormInteract with your app users and collect data with GoodBarber's Form integration.Free](https://www.goodbarber.com/extensions/form/) [illustration for Appointment booking Appointment bookingDisplay your availability and let your customers book an appointment from your application$15/month](https://www.goodbarber.com/extensions/appointment-booking/) [illustration for Authentication AuthenticationAuthorize access to all or a part of your app only to users who have a username/password$12/month](https://www.goodbarber.com/extensions/authentication/) [illustration for User groups User groupsCreate user groups and customize access rights to sections of your app.$5/month](https://www.goodbarber.com/extensions/user-groups/) [illustration for Push notifications Push notificationsSend notifications to keep your users engaged and informedFree](https://www.goodbarber.com/extensions/push-notifications/) [illustration for CMS Articles CMS ArticlesCreate and publish articles from your back officeFree](https://www.goodbarber.com/extensions/cms-article/) ![](https://portalstorage.ww-cdn.com/misc/1724739097381_29-light__calendar-plus.svg) Clients request, site managers book, guards find their post orders Your security company's app, carrying your company name on iPhone, Android and the web: guarding requests for stores, construction sites and night patrols, site assessments tied to Google Calendar, a closed space per site or route, and incident reports with photos. [Explore all the benefits](/booking-app/) [PreviousClose protection app: a private app for your clients, mission requests and booked briefings](https://www.goodbarber.com/booking-app/vip-protection/)[NextWedding security app: family requests, booked venue walkthroughs and every post explained](https://www.goodbarber.com/booking-app/wedding-security/)