---
title: "Frequently asked questions - App Extension"
description: "Your users find their answer without having to write to your support team."
canonical_url: "https://www.goodbarber.com/extensions/faq-accordion/"
lang: en
---

# Frequently asked questions - App Extension

![](https://portal.ww-cdn.com/portal_static/svg/fapro/light/chevron-left.12142ccf5da5.svg)[View more extensions](https://www.goodbarber.com/extensions/)

![illustration for Frequently asked questions](https://portal.ww-cdn.com/portal_static/images/addons/aiprompt_faq_accordion_vignette.1bd405f3465f.jpg)

# Frequently asked questions

Your users find their answer without having to write to your support team.

![](https://portal.ww-cdn.com/portal_static/svg/marketplace_featurelabel_builtin_clear.9e06a5b1c633.svg)Built by GoodBarber

This feature is developed and maintained by the GoodBarber team

|For Content and eCommerce apps|Free

## Your users search, your app answers

One question, one tap, the answer

The section lists your questions one under the other. A tap opens the answer, with a sliding animation, and closes the one that was open. Only one answer stays unfolded at a time, which avoids the endless screen where the user no longer knows where they are.

At the top, a search field filters the list as they type. It does not stop at the headings: it also searches inside the text of the answers. A user who types a word they remember, without knowing which question it is filed under, still lands on it. And if nothing matches, the section shows a dedicated screen offering to clear the search, instead of leaving an empty list.

You have no page to create and no form to fill in: the questions and the answers come with the section, and you edit them afterward however you like. It is the first thing a stuck user looks for, and the last thing anyone takes the time to build.

- ![](https://portal.ww-cdn.com/portal_static/svg/fapro/solid/check.d0892f7fc30d.svg)

  Nothing to configure, the section arrives with its questions and answers

- ![](https://portal.ww-cdn.com/portal_static/svg/fapro/solid/check.d0892f7fc30d.svg)

  The search digs into the text of the answers, not just the headings

- ![](https://portal.ww-cdn.com/portal_static/svg/fapro/solid/check.d0892f7fc30d.svg)

  That many fewer messages reaching your support team

![](https://portal.ww-cdn.com/portal_static/images/addons/aiprompt_faq_accordion_bloc1.6442d5645c3d.jpg)

## Your section lives in your app

It belongs to you, its code included

![](https://portal.ww-cdn.com/portal_static/images/addons/aiprompt_faq_accordion_bloc2.1b4ee42c8051.jpg)

You describe it, the agent builds it, and it shows up in your app's menu. It picks up your app's colors with nothing to set, like any other section. You can rename it, move it in the menu, change its design.

And it keeps evolving with you: ask for a change in plain language, or edit the generated code directly.

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