Chat Extension

The Chat extension is a one-to-one messaging service.
All users can send messages to each another (not photos, videos, emojis, or URLs, only plain text).*
This add-on is free up to 5000 registered users (if you have more registered users, please contact the support ).

*If you're looking to add a chat to your app to talk with your users, ideal for support to answer your users' questions by chat, go for Tawk.to extension instead.

Activate the chat:
1. Install the Authentication  and Community Extension
2. Go to the menu Extensions Store > All Extensions
3. Click the "Chat" extension or search for it in the search bar
4. Click the green button "Install"

The Chat extension will only work if the Authentication and Community extensions are activated. The Authentication and Community extensions will automatically be added with the installation of the Chat extension

A new Chat section is added to your section list in the menu My app > Structure 
To edit the design of the list and detail templates and header of this section:
1. Click the 3 dots next to your section chat
2. Click "Modify Design"
 

To send a message to another user, click on the button at the bottom right to find the user, select the profile to Send a message.

The profile of the app users is public by default, to choose to not be contacted by other users:

1. From the app, go to their own Profile page > click on settings button.
2. Set the "Allow users to contact me" button to "OFF".

When a user does so, the "Send a message" button disappears from their public profile. 

Note: Previous received messages are still visible in "My Messages", and it is possible to keep on sending messages into the existing conversations. 

When viewing the list of messages, in each of the conversations, there is a settings button on the right side of the user:

- Block user
You won't receive any further message from the blocked user.
The blocked user doesn't know he has been blocked (he can keep on sending messages to you, but you won't receive them). 
The conversation you had with the blocked user is stocked at the bottom of the list of conversations, and the conversation is grayed out. 

- Unblock user
You can now receive messages again from the user who was previously blocked. 
If the user sent you messages while he was blocked, you can now see these messages in the conversation.

- Mark as read
When you mark the conversation as read, the bullet indicating you have a new message will disappear.

- Delete message
This action deletes the whole conversation you have with this contact. 

Warning:
If you only delete the conversation, if you reopen it, your previous messages will be displayed again.

Note: Menus have changed in the back office, but the behavior explained in the video is still accurate.