To modify your subscription, to either change the period (monthly or yearly) or the offer (Standard, Premium or Pro):
- Click your name at the bottom left of your back office > Subscription .
- Click your name at the bottom left of your back office > Subscription .
1. Change the subscription period
The modification will take effect on the renewal date of your subscription.
If you were on monthly payment period, you will pass on to a yearly payment period at the end of the last paid period.
If you were on yearly payment period, you will pass on to a monthly payment period at the end of the year already paid.
If you were on monthly payment period, you will pass on to a yearly payment period at the end of the last paid period.
If you were on yearly payment period, you will pass on to a monthly payment period at the end of the year already paid.
2. Change of plan
You can upgrade to a larger offer, or choose to downgrade to a smaller offer.
If you downgrade, you must adapt your app, depending on the features included on your new offer .
If you downgrade, you must adapt your app, depending on the features included on your new offer .
- If your subscription is paid yearly (one payment every year):
Downgrade will be possible only one month before your subscription anniversary date.
Upgrade is possible at any time, a new invoice will be generated with the prorata rate calculated, and your new offer will apply as soon as the invoice is paid.
- If your subscription is paid monthly (one payment every month):
Downgrade or Upgrade is applied when you're asking for the modification, your next invoice will be generated accordingly to your new offer on your anniversary date.
Downgrade will be possible only one month before your subscription anniversary date.
Upgrade is possible at any time, a new invoice will be generated with the prorata rate calculated, and your new offer will apply as soon as the invoice is paid.
- If your subscription is paid monthly (one payment every month):
Downgrade or Upgrade is applied when you're asking for the modification, your next invoice will be generated accordingly to your new offer on your anniversary date.
