The advantages of the loyalty program
With the loyalty program for your eCommerce app, you will further develop your business.
This program incentivizes customers to place orders in your app. They know that with every purchase they make on your app, they are one step closer to getting a reward. Customers appreciate being rewarded for their loyalty, which can improve their satisfaction with your business. This can encourage them to recommend your eCommerce app to others, helping to acquire new customers. The loyalty program also encourages customers to buy more and more frequently. This helps to increase your sales and business revenues. Finally, your loyalty program can provide you with valuable information about your customers' buying habits and preferences. You can use this data to personalize your marketing and offers, improve your targeting and customer segmentation.
- Strengthen customer loyalty
- Improve customer satisfaction
- Increase sales
- Better know your customers
A clear loyalty program
A simple and effective program
The loyalty program that you will offer to your customers with this extension is simple and effective.
For each purchase made in your app, your customer will accumulate points. This accumulation of points is done automatically. No specific action is required from your customer. Once the number of points reaches a threshold that you have defined, your customer receives a reward. You are the one who determines the correspondence between the amount spent in your app and the number of points obtained.
You can also set a validity period for the use of points.
For example, you can decide that you have to get 5000 points to be rewarded and that for every euro spent, 10 points are obtained. This means that in order to get a reward, you have to spend at least 500 euros in your store.
You also have the possibility to offer points to a customer. This action is manual and is done from the backoffice.
An effective reward
The reward obtained each time the points threshold is reached is a discount coupon. This coupon is to be used on a future invoice. You decide the amount of the discount coupon, as well as the conditions of use.
For example, you can decide to give a discount coupon with a value of 10% of the order amount, applicable only if the total order amount before discount is 100 euros, with a time limit for use.
Integrated promotional tools
When your customers get a reward, you can inform them by push notification and email.
The content of the email and the notification are 100% customizable from your backoffice. You will be able to create a message in harmony with your communication style.
The push notification and email are sent automatically. They are sent as soon as the reward is obtained. When the customer opens the notification, they will be directed to their user profile, on the list of discounts. The email contains the discount code.
You also have the possibility to send automatic emails to alert your customer about the upcoming expiration of his loyalty points. You can warn them 2 months, 1 month, 2 weeks or 1 week before their points expire. This is a good way to encourage your customer to place a new order on your app, because with each new order, the validity of the points is reset.