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Order processing

Orders classification

Order management is a central point of your business.
All orders from your customers, whatever the sales channel used, are centralized in the "Orders" menu. 


Your orders are classified under 3 tabs:

  • Pending: gathers all your current (new orders, those in preparation, those given to carriers)
  • Closed: groups all your orders delivered to your customers.
  • Canceled: groups orders that have been canceled (by you or your customers).


1

Orders details

Each tab lists the orders and gives important details:

  • Order number
  • Order date
  • Customer's details (Client name, E-mail address)
  • Acquisition Channel:
  1. Channel: traffic source (Ex: Google, YouTube, Instagram, ...)
  2. Medium: traffic source (organic, paid, email, ...)
  • Order status (more info )
  • Total order (price including tax, shipping included).


2

Orders export

You can export your order on .csv format:

  1. Select the orders by clicking on the checkboxes (last column of the table)
Note: Or select all orders by clicking on the menu checkbox (last column of the table)

     2. Export by clicking on “Export Data” (bottom right of the table)

Note: if you click on "Export data" without selecting a command, the file will contain all the commands, regardless of their status.

    3. A .csv file will be uploaded on your mobile / computer.


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Video tutorial